Collaboration Challenges

Group of business people assembling jigsaw puzzle

(Keywords: collaborative practices, non-profit management)

A core challenge facing front-line social service providers is how to balance managing caseloads and working with the right partners in the local community. This case highlights the collaborative practices of several local social agencies that serve low-income families in a public housing estate in Hong Kong.


  • Dr Helen Liu, HKU
  • Sammy Lau, HKU

View the eCaseDownload Usage Note